1. Are the Rappelz Ruppes transferred automatically?
No, after order placed, please contact us by live chat, one operator there will arrange a trade with you in game. we will then trade the Rappelz Ruppes to your character in game.
2. What forms of payment do you accept?
We use PayPal for payment processing, and accept all PayPal payment types, including eCheck.
3. How are eChecks handled?
We accept PayPal eChecks, though we cannot send your credits until the eCheck payment completes (approximately 4 business days).
4. How long will the delivery take ?
Generally, it will take about 10-30 minutes according to the amount purchased. It will take at most 36 hours to deliver if your order a large amount and we may give you some discount for the delay. If we failed to deliver in 36 hours, we will give you some discount for your waiting.
5. How long do I have to wait for the delivery?
We will deliver within an hour after the payment has been received. We try our best to send you the gold ASAP. However for some of the new or big servers, it may take 1-48 hours, if the delivery has not been made within 48 hours, we will fully refund you if you desire.
5. Why does the price of currency changes all the time?
Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.
7. How can I check my order status?
You can check your order status by simply logging on to our live help to consult our customer service and we will check your status in the first time.
8. What happens if I entered a wrong character name or selected the wrong server?
Under such instances, there is no call for panic. Simply log on to our website and contact any of our customer service. In order to expedite the process, please furnish us with your actual desired character name, server name and followed by your PayPal email address. We will then rectify the error and will execute delivery according to the new information provided by you.